Enquiry and booking terms

Enquiries are not confirmed bookings

Submitting the trip planner, sending a message, or receiving a draft plan does not reserve a stay, safari vehicle, or transfer. A booking is confirmed only after availability, price, payment requirements, and applicable terms have been accepted.

Prices and availability

Prices depend on dates, group size, stay category, vehicle availability, drive count, and transfer route. Availability and quoted prices may change until confirmation. Your proposal will identify inclusions, exclusions, and payment requirements.

Wildlife

Leopards and other animals are wild. Sightings, behaviour, location, and duration can never be guaranteed. Weather, terrain, wildlife movement, official restrictions, or safety considerations may alter a drive.

Changes and cancellations

Stays, vehicles, and other partners may apply their own amendment and cancellation rules. Relevant terms will be provided before payment. If plans change, contact Wild Jawai promptly so the available options can be coordinated.

Traveller responsibilities

• Provide accurate traveller, arrival, and accessibility information
• Review the itinerary, inclusions, and supplier terms before payment
• Follow safety instructions from drivers, trackers, properties, and local authorities
• Arrange appropriate insurance and required travel documents

Accessibility and suitability

Open vehicles, early starts, uneven ground, and bumpy drives may not suit every traveller. Share mobility, health, or comfort requirements before booking so suitability can be discussed honestly.